Last updated: October 28, 2019
Jarvis OOD (hereafter called “Jarvis”, “we”, “us” or “our” in this document) provides a service (hereafter called "Service" or "Services") through its website located at https://jarvis.money (hereafter called "Site” in this document), and a web application located at https://app.jarvis.money (hereafter called "Application” in this document).
2. Information that we collect
As a general principle we do not ask for, nor we collect, your personal information. However, under certain circumstances we may receive or collect information when you are using our Service. We are collecting such information in order to provide you with our Service, to comply with law, to communicate with you, to optimize our Service or to deliver targeted marketing based on your preferences.
2.1. Information that you provide
When you interact with us in order to contact the support team, provide feedback, or subscribe to our newsletter, we may collect your email, phone number, social network information and/or additional information you may disclose and that is absolutely necessary to perform such interaction.
2.2. Information automatically collected
By using our Service, we may store information such as the username and the public address associated, your IP address, connection attempts and public information available on the underlying Ethereum Blockchain network (hereafter called "Blockchain") such as the status of a transaction including but not limited to sending or receiving cryptocurrencies, tokens, or any digital assets or the deployment of a smartcontract.
2.3. Information collected from third party
We work with service providers who provide us with a variety of administrative, statistical, and technical services to help us operate, provide, improve, customize, support and market our Services. We will only provide service providers with the minimum amount of personal data they need to fulfil the services we request, and we stipulate that they protect this information and do not use it for any other purpose. At present Microsoft Azzure, SendGrid and Cloudflare are trusted third party service providers of ours.
We may use plugins from social networks on the Site. When you activate them, the operators of the respective social networks may record that you are on the Site and may use this information. This processing of your personal data lays in the responsibility of these social media platforms and occurs according to their privacy policies. Please check with these social media platforms regarding their privacy policies. We are not responsible for data collected by these social media platforms.
2.4. External links
3. How do we use your information
We are using your information if you have given us your consent or ask us to do so, to perform a contract we have entered into with you, for our legitimate interest and/or to comply with legal or regulatory obligation.
3.1. To provide our Service
We use your personal information that you are providing to us with your consent such as your username and information automatically collected such as the status of a transaction and public address associated with your username in order to deploy a personnal smartcontract (hereafter called "Account").
3.2. To communicate with you
We use your personal information that you are providing to us with your consent by filling a form such as your email address as well as any additional personal information you may provide in order to send you information such as the status of a transaction, technical notices, updates, security alerts and support or administrative messages, promotions, upcoming events and other news about products and services offered by us and/or selected partner if you have agreed so.
3.3. To optimize our Service
We use your personal information automatically collected with your consent in order to understand how you use our Service and serve you content based on preferences you have specified or your location, to gather demographic information about our user base as a whole and to evaluate the effectiveness of our Site, analyze trends, administer the website, track users’ movements around the Site to determine such things as which parts of the Site are most visited and difficulties our visitors may experience in accessing the Site, so we can improve the quality of your experience on the Site by recognizing and delivering more of the most desired features and information, as well as by resolving access difficulties.
Thrid party services might access anonymous information in order to assist us in analyzing how our Service is used or to protect it.
We may also use the information that you are providing to us through comment and feedback in order to optimize our Service.
4. How we share your information
We do not sell, share, rent, or trade the information we have collected.
4.1. Share information with Agents
We may provide your Personal Information to our employees, contractors, agents, service providers, and designees (hereafter called “Agents”) to enable them to perform certain services for us exclusively, including improvement and maintenance of the Service.
4.2. Business transfer
4.3. Comply with law
We may also share information with law enforcement, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or similar legal procedure or we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate violations of our Terms.
4.4. Anonymous statistics
We may also share aggregated and/or anonymized data and share anonymized publicly available data on our Site, Application or on third-party website in order to display statistics about our Service usage such as the number of Account created or the total balance or transactional value.
5. How information is stored
We value your trust in providing us your Personal Information and we are committed to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
5.1. Protection of your data
We employ industry standard security measures designed to protect the security of all information submitted through the Services, which are continuously being improved in line with technical developments. We employ physical and electronic safeguards to keep your information safe and restrict its access to those Agents and other third parties, who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. However, we do not control third parties and therefore cannot guarantee complete security.
We cannot fully guarantee against the access, disclosure, alteration, or deletion of data through events, including but not limited to hardware or software failure or unauthorized use. Any information that you provide to us is done so entirely at your own risk.You acknowledge that the security of information transmitted through the Internet can never be guaranteed. Unfortunately, absolute protection is not technically possible. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.
This information does not apply to the websites of third parties and the corresponding links given on the Site. We assume no responsibility and liability for these.
5.2. Retaining of your data
6. Your rights
As a data subject you have a number of rights in relation to your personal data, you have the right to obtain from us, without undue delay:
• The right to access: the information about our processing of your personal information and give you access to your personal information;
• right to correct: the rectification, update or correction of inaccuracies in your personal information;
• right to restrict: the restriction of the processing of your personal information;
• right to delete: the erasure of your personal information that are not necessary in respect of the section 5.2.;
• right to opt-out: to stop sending you direct marketing communications which you have previously consented to receive. we may continue to send you service-related and other non-marketing communications;
• right to transfer: transfer a machine-readable copy of your personal information to you or a third party of your choice;
• right to object: object to our reliance on our legitimate interests as the basis of our processing of your personal information that impacts your rights;
• right to withdraw your consent: you have the right to withdraw your consent to processing of your personal data at any time.
You can submit these requests by email to email@example.com. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why, subject to legal restrictions. If you would like to submit a complaint about our use of your personal information or response to your requests regarding your personal information, you may contact us at firstname.lastname@example.org or submit a complaint to the data protection regulator in your jurisdiction. However, we will kindly ask you to contact us about any concerns prior to approach the regulator.
7. International transfer
We are entitled to transfer your personal data to third parties abroad for the purposes of the data processing. As personal data processors, they are obliged to protect data privacy to the same extent as us. We choose the processors carefully to ensure compliance with applicable laws.
8. Question and contact